JP Opticians Reviews

Based on 103 customer reviews from our shopper community, JP Opticians's overall rating is 4.77 out of 5 stars and 94% of reviewers recommend this brand, which indicates that most consumers are generally satisfied with their purchases.

4.8

103 Reviews

Overall Rating

5 Stars

96

4 Stars

1

3 Stars

0

2 Stars

1

1 Star

5

Good Value

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Price & Quality

0.0

Shipping & Delivery

0.0

Customer Service

0.0

Return Policy

0.0

All Reviews (103)
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BeverlyKelly
April 28, 2023
"Pair of single vision Ray-Ban glasses"
I bought a pair of single-vision Ray-Ban glasses that were ~60% cheaper from the high street shops. They arrived pretty fast (within two days) but came with a cosmetic defect. Then I got worried, but JP Optician's excellent customer service replaced them with a new pair quite quickly. Very happy with my purchase and the service. I will definitely use them again.
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daivikparvadiya
April 22, 2023
"Really happy with my order"
Really happy with my order. Price was a little cheaper than everywhere else which was what encouraged me to buy a pair of sunglasses online, something I'd never done. The sunglasses were perfect though and arrived within 3 days. Would definitely use them again.
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Penny.Wells
April 22, 2023
"Absolutely amazing service,with genuine…"
Absolutely amazing service,with genuine frames and lenses….was such a simple process that once I realised how trustworthy they were I ordered a second pair.
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MarshaHunter
April 15, 2023
"Always very helpful … great prices and…"
Always very helpful … great prices and prompt delivery.
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sadpeacock236
April 14, 2023
"First class service"
Used this opticians online, was dubious at first to use such a service as prefer in person but I must say it was first class.
I had no problems with what I ordered and they arrived just as expected and great qaulity, im very happy and would recommend them going forwards.
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Andre.Elliott
April 12, 2023
"Brilliant online opticians"
Glasses arrived in good time, exactly to order. The pair I chose were less than half the price of the high street, and had colour options not available on the high street. Please don’t have any hesitation about using JP Opticians, I have recommended them to friends already.
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TammyRichardson
March 29, 2023
"The best customer service and care I have ever experienced, a very professional company…"
I have been using a different opticians for years but decided I needed a change. JD are pricier than I would like but you sure get great service. The optometrist DARSH is not only a polite, well spoken young man but he gave me so much valuable information - and even did a test to prove to me that the information he gave me was correct! Then I believe it was DECLAN that helped with my choice of frames, and he also told me things about my lenses that I never knew - even how he could help me save a few ££s! If this is how caring they are with their customers all the time then I will certainly keep going back, our sight is valuable and we need to take care of it so I am prepared to pay that bit extra. Thank you all at JD!
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orangegoose331
March 26, 2023
"Repeat customer"
Have used J.P. Opticians multiple times - for normal sunglasses and presciption glasses and found them excellent every time. Very reasonable, communicate well and no issues!
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Theodore
March 26, 2023
"At last I have glasses that suit me"
Delivered on time. Easy return and very prompt repayment. Excellent service.
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LeoWade
March 24, 2023
"Great company!"
I recently ordered a pair of designer sunglasses at a great price. Order process was quick and easy, great communication and regular order updates from the company and delivery was faster than expected. I will definitely order again and would highly recommend
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heavyfrog721
March 15, 2023
"Fabulous! Fast and efficient!"
I’ve used this company several times and have to say they are fantastic. Customer service is excellent and goes above and beyond and they respond quickly to enquiries. They refunded me immediately when an item was discontinued but contacted me a few weeks later to say they’d acquired a similar frame in a different colour and asked if I’d be interested. I replied ‘yes please’ and they’ve been delivered this morning, just 3 days later, which is exceptional and in stark contrast to 2 other companies I’ve used when I’ve had to wait 6-8 weeks. They also honoured the discount offered with my original order, so whenever possible in future, this is the company I will be using. First Class!
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Norman
March 11, 2023
"Excellent delivery service"
I bought my daughter a pair of Gucci sunglasses and they arrived within 2 days (in time for her birthday), even though a 7-10 day delivery was estimated! Excellent service and my daughter LOVED the glasses!!
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JuddLambert
February 11, 2023
"Amazing price & quick delivery!!"
The whole ordering process was so straightforward including adding my prescription. Absolute bargain for such high end designer eyewear. Will definitely be ordering some sunglasses here next. Delivery was super quick too! :)
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Regina.Wood
February 09, 2023
"Great online experience!"
A great selection of glasses at a good price point. Super communication from John throughout. My glasses were delivered promptly. Highly recommend.
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angrysnake410
February 08, 2023
"Tom Ford frames only."
Bought frames only online from jp opticians. Tom ford's at a very good price. If I'd bought the same frames from the states I'd have paid over three times what I paid jp. Staff via emails were very nice cordial and professional. Wouldn't hesitate to buy from again.

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